Munich City Pass

Contact

Have a question about your booking or one of the Munich passes? Here's where to find the right contact.

Question about your booking or pass

Turbopass is the provider of the Munich Card and the Munich City Pass, and can help with bookings, cancellations and what's included.

Question about a single ticket

Single tickets such as the hop-on-hop-off bus or Neuschwanstein Castle are booked through Tiqets, so Tiqets support can help with those.

Question about Munich

Munich Tourist Office is the city's official tourist board and can help with questions about the city and the guest card.

Turbopass - bookings and your pass

Bought the Munich Card or the Munich City Pass through Turbopass? The Turbopass team is the right place for questions about booking, payment, cancellation and rebooking, as well as what's included and how long it's valid. Have your order number from the booking confirmation ready.

Contact Turbopass

Tiqets - single tickets and attractions

Individual attraction tickets, such as the hop-on-hop-off bus or Neuschwanstein Castle, are booked through Tiqets. For questions about payment, cancellation or downloading your ticket, the Tiqets Help Centre is the right place to go. Have your order number from the booking confirmation ready.

Open Tiqets Help Centre

Munich Tourist Office - the city and the guest card

The official tourist board of the city of Munich. The right place for questions about attractions, opening hours, getting around and local events. The Munich Card and the Munich City Pass are the city's official guest cards.